— Real questions
What people
actually ask.
Coming-off-acrylic recovery, French timing, bridal scheduling, pregnancy, nail biting,
chip repair, minimalist asks, BYO polish — pulled from real intake conversations.
I'm coming off years of acrylic — how long should I wait before gel? +
You don't have to wait. Many clients book a gel manicure the same day they have acrylic removed (we do removal in-house, $0 for returning clients, $10 if done at another salon). The Hard / Builder Gel add-on (+$20) is the move for the first 2-3 sets — it reinforces thin, post-acrylic nail plates while the underlying nail regrows.
I want a French manicure. What tier should I pick? +
Modern micro-French is priced as a $6-12 per nail design add-on to any tier. Basic Gel Mani + micro-French on all 10 nails = $60 + $60-$120 design. Traditional French (full white tip) is included in the Supreme tier and up. Tell us at booking which look you're after.
I'm getting married — what's the bridal experience? +
Book the Luxury Gel Mani ($100) for the spa hand ritual — paraffin, extended massage, careful French or chrome finish. We recommend booking a trial run 2-3 weeks before the wedding to lock in shape, color and design. Wedding-day timing: 90 minutes minimum, more if you want hand-painted detail. Call (650) 386-6904 to coordinate with your wedding-week schedule.
I work with my hands (medical, food service, lab). Will gel last? +
Gel actually outperforms regular polish for hands-on jobs because the cure is harder and more chip-resistant. Add Hard Gel reinforcement for high-impact jobs (nursing, dental hygiene, kitchen). Frequent hand-washing and sanitizer use shortens any manicure's life — gel handles it 2-3x better than regular polish.
My nails are weak and peeling. Should I get Hard Gel or Gel-X? +
Hard / Builder Gel (+$20 add-on to any tier) is the right move for weak natural nails that need reinforcement at their current length. Gel-X (the Aprés full set, +$30) is for adding length on top — pre-formed soft-gel tips that bond to your natural nail. If your nails are too short to file, Gel-X. If they're long enough but bend or peel, Hard Gel.
Are gel manicures safe during pregnancy? +
Yes. The actives in pro gel polish stay sealed inside the cured coat; no fumes during application (unlike acrylic), no chemicals reach your bloodstream. The only practical concern is ventilation and sitting upright — both fine at our chair. We've done gel manis for many clients through their full pregnancy.
I bite my nails / can't stop picking. Can you help? +
Yes — nail biting and picking is one of the patterns Winnie and Karly specialize in correcting. The combination of a gel coat (creates physical resistance to biting), proper shape (no rough edges to pick at) and the visible cost of damage usually breaks the habit within 2-3 sets. Add Hard Gel for extra resistance.
What's the visual difference between Gel-X and acrylic? +
Aprés Gel-X uses pre-formed soft-gel tips that are thinner, more flexible and have a more natural arch than sculpted acrylic. The tip blends into the natural nail without the bulky 'apex' acrylic creates. Side profile is the easy tell — Gel-X looks like your nails are just longer; acrylic looks like a stuck-on tip.
I chipped a nail two days after my appointment. Will you fix it? +
Yes, no charge if within 7 days of a Basic / Supreme / Luxury Gel Mani. Past 7 days it's $5 / nail for the Nail Repair add-on. Bring the original gel color in mind if you remember it — we can usually match from our stock. Same-day walk-ins for repair are usually fine; just call ahead.
I want minimalist nails — what should I ask for? +
Modern minimalist is exactly Vicky and Amber's specialty. Ask for 'milky white with clean shape' or 'sheer pink, oval' or 'glossy clear, micro-French' — these are our most-requested looks for the Mountain View work crowd. Tier-wise, Basic Gel Mani is enough; no design add-on needed unless you want a single accent nail.
Can I bring my own polish from home? +
Generally no — at-home polish bottles vary in viscosity and cure compatibility with our LED lamps. We carry over 100 colors across professional lines (OPI Pro, Aprés, Light Elegance, plus seasonal). If you've spotted a color elsewhere, send us a photo before your appointment and we'll usually have a match.
Do you do nail art for events / parties? +
Yes — Winnie (10 yrs, JNA / JNEC certified) does competition-level hand-painted art. Cartoon characters, florals, chrome and gold leaf, 3D elements. Pricing follows the hand-painted scale — $2-5 / nail for simple, $6-12 / nail for moderate, $12-20 / nail for consult-level custom work. Book her specifically and bring photos.